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Can't find what you're looking for in our Help Center?  Click below to send your question to our Artist Support team:


For the fastest resolution be sure to:

  • Contact us from the email address associated with your account
  • Include as much information as possible, including UPCs, ISRCs, artist names, release names, or any other information that will help us help you
  • Include a detailed description of the question, scenario, or issue

Does something seem off?  You might've found a bug!  Let us know if something isn't working right by sharing the following information in your request:

  • Your browser information (and whether or not this issue is happening across multiple browsers). 
  • Detailed steps on how you came to this issue - step by step is best for us, but a description of where you're seeing the problem and how you got there will work too.
  • Screenshots and/or screen recordings of the issue

We’re available to help 7 days a week:
Monday-Friday: 10am-6pm (ET)
Saturday-Sunday: 12pm-7pm (ET)

Response times will vary based on the que but we respond with in 24hours.

Business Development Inquiries

For business development or partnership inquiries, please submit your request here.

** The time is base on America/New_York timezone